Nov 22, 2024
City of Ekurhuleni Confirms TID Meter Upgrades Complete
City of Ekurhuleni: TID Rollover – The Time Is Now
The City of Ekurhuleni has confirmed that all actively purchasing prepaid electricity meters have been successfully upgraded to Key Revision Number 2 (KRN2) ahead of the Token Identifier (TID) Rollover deadline on 24 November 2024, at 20:24. The upgrade ensures that prepaid electricity tokens will continue to function seamlessly beyond the cutoff date.
The TID Rollover is a global initiative to reset the token identifier and prevent older tokens from becoming invalid. With the deadline fast approaching, residents are urged to confirm their meter status to avoid disruptions in electricity supply.
What Is TID Rollover?
TID Rollover stands for Token Identifier Rollover, which resets the memory of electricity meters. Each meter uses a token identifier to determine if a recharge token has already been used. As this system has been in place since 1993, the identifier will "roll over" on 24 November 2024, causing tokens with older keys to become invalid unless the meter is upgraded.
The upgrade process, which converts meters from Key Revision Number 1 (KRN1) to Key Revision Number 2 (KRN2), is necessary to ensure continued compatibility with electricity tokens.
How to Check If Your Meter Is Upgraded
If you are unsure whether your meter has been upgraded to KRN2, the City of Ekurhuleni offers a self-check process:
- Identify the make of your meter.
- Enter the specific code for your meter type:
- For meters starting with specific digits, input the appropriate code (contact your local municipality for exact details).
- Check the displayed result:
- If the result shows a "1," your meter needs to be upgraded.
- If the result shows "0," your meter has already been upgraded.
For direct Eskom prepaid clients, enter the code 1844 6744 0738 4377 2416 on your prepaid meter keypad to verify its status.
What Happens If Your Meter Isn’t Upgraded?
Failure to upgrade your meter by 24 November 2024, at 20:24, will render it inoperable. This means you won’t be able to load electricity tokens, potentially leading to disruptions in your electricity supply.
To resolve this, visit your nearest Energy Department office within the City of Ekurhuleni to collect Key Change Tokens (KCTs). These tokens will update your meter to KRN2.
Contact Information for Assistance
If you experience issues or need more information, contact the City of Ekurhuleni’s call center at 0860 543 000.
Message From the City
The City of Ekurhuleni released the following statement to residents:
Dear CoE resident, the TID Rollover comes into effect on 24 November after 20:24. If you are unsure whether your meter is upgraded or not, customers can use self-check to verify their meter status before reporting to the City. For more information, visit City of Ekurhuleni TID Rollover. Regards, the City of Ekurhuleni. Reply STOP to opt out.
Common Questions About TID Rollover
1. What does TID Rollover mean?
TID Rollover resets the memory in a meter to ensure that old tokens cannot be reused. This is critical for maintaining secure and efficient electricity management.
2. How do I check my prepaid meter status?
To check your meter's KRN status, use the self-check codes provided by your local municipality. For Eskom meters, enter 1844 6744 0738 4377 2416.
3. How do I update my prepaid meter?
Visit your nearest Energy Department office to collect Key Change Tokens. Follow the instructions to load these tokens onto your meter before recharging it.
4. What is the TID Rollover process?
The process involves resetting the Date memory in your meter and applying a Key Change Token to upgrade it to KRN2. This ensures that your meter remains compatible with future tokens.
5. How do I contact Ekurhuleni for prepaid electricity issues?
You can reach the City of Ekurhuleni's call center at 0860 543 000 or visit the municipal website for further assistance.
Ekurhuleni Prepaid Meter Tips
- Blocked meters: If your meter is blocked, contact the Energy Department for support.
- Prepaid meter codes: Download the Ekurhuleni prepaid meter codes PDF for guidance.
- Offline meters: Check the Ekurhuleni website or contact the call center to confirm if there are any system outages.
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Final Reminder
The TID Rollover deadline is almost here. Check your prepaid meter status, ensure compliance, and avoid disruptions in electricity supply. If you’re a City of Ekurhuleni resident, rest assured that all actively purchasing meters have been updated. For more information, visit City of Ekurhuleni TID Rollover.
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